Terapia sem fronteiras

Your mental health shouldn’t have to speak another language.

A Ondivan conecta brasileiros residentes nos EUA e Canadá com psicólogos credenciados que compreendem profundamente a sua cultura, sua língua e os desafios da jornada de viver no exterior. Terapia online de alta qualidade, no seu fuso horário e que cabe no seu bolso.

Psicólogos Brasileiros (CRP)
US & Canada Time Zones
Cultural Connection
Sala de estar confortável e ensolarada ilustrando terapia online na Ondivan
Over 10,000 hours

of sessions with Brazilians living abroad

“Belonging is a human need. But anyone who has lived between two countries knows what it feels like to never feel completely at home in either one. Ondivan was born to transform that journey feel more welcome, creating a space for connection, community, and belonging.”

SIMPLE AND PRACTICAL

Support That Fits Your Life Abroad

Guided sessions by qualified psychologists and practical exercises designed to achieve real and sustainable results

01

Complete the screening

Answer a few quick questions about your needs, preferences, and time zone to help us find the right psychologist for you.

02

Choose your psychologist

Connect with licensed psychologists who understand the experience of living abroad and choose the professional who feels like the right fit for you.

03

Start your sessions

Meet with your psychologist through secure online video sessions, at a time that works for you and from the comfort of your own home

Areas of Support

Therapy for Every Stage of Life

Find the type of support that best fits what you’re going through right now.

A Safe Space for Self-Discovery and Growth

Living in a new country comes with unique challenges, missing family and friends back home, work pressure, adjusting to a new language, and sometimes feeling isolated. Individual therapy can help you process these emotions, better understand yourself, and build emotional resilience.

Cultural Adjustment Anxiety & Stress Career & Focus Loneliness & Homesickness
Find Individual Psychologist

Strengthening Your Connection Through Life Abroad

Immigration and life abroad can place unique pressures on a relationship. Without the traditional support network you may have had in Brazil, everyday responsibilities and bicultural differences can create additional challenges. Couples therapy can help rebuild communication, strengthen your connection, and create greater alignment in your life together.

Effective Communication Managing Daily Life Together Limited Support Networks Bicultural Relationships
Find Couples Psychologist

Supporting the Growth of Bicultural Children and Teens

Children and teens experience moving to a new country in different ways. Adjusting to a new school system and language, making new friends, and developing an identity between two cultures can be challenging. Our therapy provides a supportive space to help them navigate these experiences with care and professional guidance.

School Adjustment Bicultural Development Social Connection Learning Support
Find Child & Teen Psychologist
FIND YOUR MATCH

Interactive Screening

Answer a few quick questions to receive personalized suggestions for psychologists who match your profile.

What is your main goal for therapy?

Cultural Adjustment & Immigration

Managing culture shock, homesickness, loneliness, and integration challenges.

Anxiety & Stress

Managing daily pressures, burnout, and emotional regulation.

Communication & Family

Resolving relationship conflicts, establishing routines, or seeking parenting support.

Career & Studies

Navigating career transitions or academic pressures while living abroad.

What type of therapy are you looking for?

Individual Therapy

One-on-one sessions focused on your personal growth.

Couples Therapy

Joint sessions to strengthen your relationship while living abroad.

Infantil / Juvenil

Apoio na fase escolar e crescimento de crianças e adolescentes.

Qual é a sua zona de fuso horário?

Fuso Leste (EST)

Nova York, Miami, Boston, Montreal, Toronto.

Fuso Central (CST)

Chicago, Houston, Winnipeg.

Fuso Oeste (PST / MST)

Los Angeles, Vancouver, Denver.

98% de Compatibilidade Geral

Tudo pronto!

Encontramos profissionais que dominam o seu perfil de atendimento e estão prontos no seu fuso horário.

Why Us

Care That Understands Your Story

Culture is part of who we are. Express yourself freely and feel understood without language or cultural barriers.

Cultural connection

Therapy in Portuguese with professionals who understand Brazilian culture and the experience of living abroad. Therapy is about more than translating words. Shared cultural references, expressions, and experiences make it easier to connect, communicate, and feel truly understood.

Fair, Accessible Pricing

Quality therapy with Brazilian psychologists at rates designed to be more accessible for Brazilians living abroad. Get professional mental health support without the high cost often associated with private therapy in the U.S. and Canada.

Flexible Time Zones

Find a schedule that works for your life abroad. Connect with psychologists located in Brazil and across different time zones, with morning, afternoon, and evening sessions available to fit your local schedule.

Security & Professional Standards

A secure and reliable platform designed to protect your privacy. Our services follow the professional guidelines of Brazil’s Federal Council of Psychology (CFP), with secure online sessions and a commitment to professional standards.

International Experience Since 2018

Years of experience supporting Brazilians around the world. Our international experience began in 2018 through ondivan.net, supporting thousands of Brazilians living in Portugal and other European countries through the challenges of cross-cultural adaptation.

Established in Brazil Since 2021

A growing clinical and operational foundation built on experience. Since 2021, we have expanded our presence in Brazil through ondivan.com.br, continuously refining our clinical processes and commitment to professional quality.

PATIENT STORIES

Stories from Brazilians Finding Their Way Back Home

Hear from Brazilians around the world who have found emotional balance, connection, and a renewed sense of belonging through online therapy with Ondivan.

FAQ

Common Questions

Learn more about the platform, appointments, payments, and security.

ONDIVAN is a mental health platform that connects people with qualified psychologists, providing a safe, accessible, and humanized environment for emotional care.

Through the platform, you can schedule online psychotherapy and psychological support sessions, choosing the professional that best fits your needs in a simple and secure way.

In addition to sessions, ONDIVAN offers a blog with informative content on mental health, emotional well-being, and quality of life, promoting access to information and prevention.

If you have questions about which professional to choose, you can count on the support of our OnFitriã — the ONDIVAN Host — who will help you identify the psychologist best suited to your current moment and needs.

Good to know

  • ONDIVAN brings together qualified professionals committed to ethical and humanized practice.
  • Appointments are conducted online, allowing access to psychological care from anywhere.
  • If you need guidance on choosing the most suitable professional, our Onfitriã is available to support you throughout the process.
  • In addition to appointments, you can freely access educational content on our blog, developed to promote emotional well-being and mental health literacy.

If you are unable to attend your appointment, you can reschedule it easily.

Currently, rescheduling is done by canceling the existing appointment. Once the cancellation is complete, you will be automatically redirected to the scheduling page, where you can select a new date and time based on the same psychologist's availability.

Good to know

  • Whenever possible, cancel in advance, respecting the platform's cancellation policy.
  • The new appointment will be subject to the psychologist's availability.
  • After confirming the new appointment, you will receive a notification with the details of the new booking.

ONDIVAN establishes partnerships and agreements with different health organizations, depending on the country and region where it operates.

Currently, some of our psychologists provide services through specific protocols, including Medicare in Portugal, as well as other institutional partnerships. The availability of these protocols may vary depending on the professional and the location of the appointment.

As ONDIVAN expands its international presence, new protocols may be established and made available to our users.

Good to know

  • The availability of protocols and agreements varies by country, region, and the psychologist chosen.
  • Before booking your appointment, check the information available on the professional's profile or contact our support team to confirm whether any applicable protocol exists.
  • If no protocol is available, the appointment can be scheduled as a private session.

Booking an appointment on ONDIVAN is simple and fast.

Just access the platform, search for the psychologist that best meets your needs, and visit their profile. There you can check available days and times and choose the date and time most convenient for you.

After selecting your preferred time, follow the instructions on the platform to complete the booking and, when applicable, make the corresponding payment.

Good to know

  • Availability varies depending on each psychologist's schedule.
  • If you don't find a compatible time slot, you can browse other professionals on the platform or check back later, as new availability may be added.
  • After completing the booking, you will receive a confirmation and all the information needed for your appointment.

ONDIVAN's support team is available to help with technical, administrative, and platform-related questions.

Whenever you need assistance, you can reach us via WhatsApp.

Good to know

  • Support WhatsApp: +55 71 99651-8501.
  • Whenever possible, describe your question or difficulty in detail.
  • If the issue relates to a scheduled appointment, please also provide the session date and the name of the professional.

Yes. ONDIVAN sends notifications to the email address registered on your account to confirm your bookings and help you keep track of your appointment schedule.

In addition to the booking confirmation, you may also receive reminders before your appointment — such as alerts that your session is the next day or on the day itself — reducing the risk of missing it and helping you stay organized.

Good to know

  • Notifications are sent to the email address registered on the platform.
  • We recommend keeping your email address up to date and checking your spam or junk folder if you don't find a message.
  • Information about your appointments can also be found directly in your schedule and on the ONDIVAN Dashboard.

If you are unable to attend your appointment and wish to cancel it, simply access the Dashboard, select the scheduled appointment, and click on "Cancel appointment."

Cancellations can be made directly through the platform up to 24 hours before the scheduled session.

Good to know

  • After the 24-hour window before the appointment, cancellations can no longer be made directly through the platform.
  • In this case, please contact the ONDIVAN team through the support or assistance channels available on our website so we can guide you on the applicable procedures.
  • We recommend canceling with as much advance notice as possible, allowing for better organization of the psychologist's schedule and freeing up the time slot for other patients.

Yes. ONDIVAN implements technical and organizational measures to protect personal data and information processed on the platform, in accordance with the main applicable data protection laws, including the General Data Protection Regulation (GDPR) of the European Union, Brazil's General Data Protection Law (LGPD), and applicable legislation in the United States and Canada, in accordance with the services provided in each country.

Data is handled with high standards of security, confidentiality, and privacy, ensuring the protection of our users' information.

Good to know

  • Information security also depends on users' cooperation. We recommend keeping your device's operating system and antivirus up to date, using strong passwords, and not sharing your access credentials.
  • Please review our Privacy Policy and ONDIVAN's security guidelines to learn about best practices for using the platform.
  • If you identify any suspicious activity related to your account, please contact our support team as soon as possible.

Appointment payments are made through ONDIVAN's integrated payment system, offering a simple, fast, and secure process.

Available payment options vary depending on the country where the appointment is conducted and may include:

  • Credit card;
  • PIX (Brazil);
  • Bank transfer;
  • MB WAY (Portugal).

ONDIVAN continues to invest in improving the experience for its users and works continuously to make new payment methods available, suited to the needs of each market it serves.

Good to know

  • Available payment methods may vary depending on the country, currency, and professional chosen.
  • All payments are processed through secure payment systems, ensuring the protection of your transactions.
  • Payment for the appointment must be completed for the booking to be confirmed.
  • Whenever new payment methods become available, this information will be communicated through the platform and our official channels.

Creating an account on ONDIVAN is simple and free.

Just visit our website and select the "Patient" option available in the main menu. Then follow the on-screen instructions to create your account, filling in the required information.

After completing your registration, you will have access to your personal area, where you can search for psychologists, schedule appointments, track your bookings, and manage your information securely.

Good to know

  • Registration on the platform is free.
  • Creating an account does not require you to schedule an appointment right away.
  • Your data will be handled with confidentiality and in accordance with applicable data protection regulations.
  • If you experience any difficulties during the registration or while using the platform, our support team is available to help via WhatsApp: +55 71 99651-8501.

Refund requests are assessed in accordance with ONDIVAN's cancellation policy and the circumstances that gave rise to the request.

Whenever applicable, our team will review the situation and inform you of the appropriate procedure.

Good to know

  • Each request is evaluated individually.
  • The right to a refund depends on the conditions set out in the platform's policy.
  • If you have any questions, contact ONDIVAN's support team via WhatsApp: +55 71 99651-8501.
Blog

Words On Divan

Follow weekly articles and reflections from our psychologists on life abroad and well-being.